DEBT COLLECTION SERVICES

Northwood Asset Management Group is a full-service third-party debt collection agency assisting creditors in the resolution of past-due account balances. We maintain the required national and state licenses for operations in each of the jurisdictions in which we resolve accounts. We strictly adhere to the Fair Debt Collection Practices Act, or FDCPA, and all applicable state and federal laws to provide compliant and ethical debt collection services that achieve results for our clients while delivering exceptional customer service to our consumers.

At Northwood Asset Management Group, we apply our experience, insights, and risk management expertise to help account holders and creditors achieve a middle-ground for account resolution. We recognize the responsibility in our position as a mediator between the two parties and work diligently and professionally to find amicable solutions for all involved. Northwood Asset Management Group understands the importance of treating account holders with dignity and respect. Our Customer Service Representatives are committed to maintaining top-tier ethical standards and industry best practices. By providing respectful and exceptional service, we help consumers get back on the path toward financial well-being.

Northwood Asset Management Group understands consumer finance and provides professional debt collection services for creditors.

A FOCUS ON COMPLIANCE

Our professional collectors participate in regular training to ensure that our services meet the highest levels of ethical and professional standards. Northwood Asset Management Group requires that all collection activities adhere to the Fair Debt Collection Practices Act, or FDCPA, and Fair Credit Reporting Act, or FCRA.  As members of Receivables Management Association International (RMAI), our team has access to ongoing professional development and training and remains up-to-date on industry and regulatory developments.

Northwood Asset Management Group is committed to treating each consumer with respect while working to structure a positive resolution of outstanding debts due. Our daily interactions with consumers are guided by our steadfast dedication to the highest level of business ethics and professional standards. If you feel that you have encountered harassment from a receivables management firm or if a representative has acted unprofessionally, failed to treat you with respect, or did not clearly outline your options, visit our consumer resources.

A COMMITMENT TO QUALITY

If you feel that a representative has acted unprofessionally, failed to treat you with respect, or did not clearly outline your options, we want to hear about it. Please provide a brief description of your experience so we can promptly review and respond to your concern.