CONSUMER FINANCIAL SERVICES

Northwood Asset Management Group works with consumers to resolve financial obligations amicably and compliantly. We understand that there are many reasons a consumer account may become delinquent. We are committed to assisting consumers with understanding credit and finance to build healthy financial habits. These resources provide important information and useful tools to build financial literacy and get on the path toward financial independence.

FINANCIAL LITERACY.ROCKS

Financialliteracy.rocks is a free consumer website published by the Receivables Management Association International. It provides detailed resources, financial tools, and helpful videos to assist individuals of all ages with making informed financial decisions. This expansive online resource also includes tips and material to help defend against fraud and ID Theft.

FREE CREDIT REPORT.COM

Freecreditreport.com provides a free Experian credit report and educational information on credit, how to read a credit report, and why checking your credit report is important in every stage of your life. Experian allows consumers to access their free credit report every 30 days.

ASK DOCTOR DEBT

Ask Doctor Debt is a free online resource provided by ACA International. It is a resource for consumers who have questions about debt. Askdoctordebt.com provides consumers with information on a variety of financial topics such as managing finances, communicating with creditors and debt collectors, and the laws surrounding collection calls. Ask Doctor Debt does not sell any financial products.

MY MONEY.GOV

This financial education resource provided by the federal government offers consumers information and tools to assist with making financial decisions. With a focus on the My Money Five, the five building blocks for managing and growing money, consumers have access to information on the essential financial principles of Earn, Borrow, Save & Invest, Spend, and Protect.

COMPLAINT RESOLUTION

We hold ourselves to the highest level of business ethics and professional standards. Northwood Asset Management Group requires that all collection activities be in accordance with the Fair Debt Collection Practices Act, or FDCPA, and Fair Credit Reporting Act, or FCRA. 

Northwood Asset Management Group is committed to treating each consumer with dignity and respect. Our team works diligently with each consumer to establish a favorable resolution. If you feel that a receivables management firm or representative has acted unprofessionally, failed to treat you with respect, or did not clearly outline your options, please provide feedback on your experience.