CONSUMER FINANCIAL SERVICES

Northwood Asset Management Group strives to help consumers  resolve their financial obligations amicably and compliantly. We understand that there are many reasons and life situations contributing to consumer accounts becoming delinquent. We are committed to assisting consumers with understanding credit and finance to build healthy financial habits and personal financial wellness. These resources provide important information and useful tools to build financial literacy and greater financial success for the future.

MAKE A PAYMENT TO NORTHWOOD ASSET MANAGEMENT GROUP

Our professional account representatives are available to walk you through the process, detail your payment options, and help you get started toward resolving your account. Ready to speak with a representative or make a payment today?

FINANCIAL LITERACY.ROCKS

Financialliteracy.rocks is a free consumer website published by the Receivables Management Association International. It provides detailed resources, financial tools, and helpful videos to assist individuals of all ages with making informed financial decisions. This expansive online resource also includes tips and material to help defend against fraud and ID Theft.

ANNUAL CREDIT REPORT.COM

Annualcreditreport.com provides free credit reports and educational information on credit, how to read a credit report, and why checking your credit report is important in every stage of your life. Each of the 3 credit bureaus– Experian, TransUnion, and Equifax– provide these credit reports free according to federal mandate.

360 DEGREES OF FINANCIAL LITERACY

The American Institute of CPAs provides these free resources for understanding personal finances. There are informative articles and videos covering a variety of financial topics. There are also Spanish resources and an option to submit your own question on the “Ask the Money Doctor” section.

COMPLAINT RESOLUTION

We hold ourselves to the highest level of business ethics and professional standards. Northwood Asset Management Group ensures that all collection activities are in accordance with the Fair Debt Collection Practices Act (FDCPA),Fair Credit Reporting Act  (FCRA), and all applicable regulatory requirements.

Northwood Asset Management Group is committed to treating each consumer with dignity and respect. Our team works diligently with each consumer to establish a favorable resolution. If you feel that a representative has acted unprofessionally, failed to treat you with respect, or did not clearly outline your options, please provide feedback on your experience. We take consumer feedback seriously and will provide a timely resolution and response for your concern.